Communication

We will communicate clearly and regularly with the people, organisations and communities affected by the engagement.

How will we know we have met this Standard?

  • Information on the community engagement process, and what has happened as a result, is clear and easy to access and understand.
  • Information is made available in appropriate formats.
  • Without breaking confidentiality, participants have access to all information that is relevant to the engagement.
  • Systems are in place to make sure the views of the wider community continuously help to shape the engagement process.
  • Feedback is a true representation of the range of views expressed during the engagement process.
  • Feedback includes information on: the engagement process; the options which have been considered; and the decisions and actions that have been agreed, and the reasons why.



    To learn about the Communication Standard in BSL click here